Complex & High Support
Experienced support for participants with higher needs.
Prestige Care Solutions supports participants with complex needs across Sydney.
We work with support coordinators, families, and plan managers to provide reliable, professional support for participants who require experienced staff and consistent care.
Our Expertise
Dedicated, experienced staff for participants requiring intensive and ongoing NDIS support across Sydney.
Patient, understanding support for participants with psychosocial disability and mental health needs.
Staff trained in behaviour support plans and experienced with participants who present with challenging behaviours.
Community participation with higher supervision ratios for complex participants across Sydney.
Complex care delivered in the participant's home, including medication management and personal care.
Support workers with the training and experience needed for participants with higher and more complex needs.
Why Choose Us
Consistent, dependable support workers committed to every shift for complex participants.
Our team is trained and comfortable working with high support needs, psychosocial disability, and challenging behaviours.
Progress notes after every shift. Regular updates to coordinators, plan managers, and families.
We move quickly from referral to active supports so complex participants are not left waiting.
Comfortable with 1:1 and 2:1 support ratios for participants who need closer supervision and care.
Complex support services delivered across South West Sydney, The Hills District, and all metropolitan Sydney.
Our Approach
We understand that complex participants require consistency, patience, and experienced support workers.
Our team focuses on providing stable, respectful, and professional support so participants, families, and coordinators feel confident in the service.
Getting Started
Send through a referral via our online form, email, or phone.
We discuss the participant's complex support needs with the coordinator and family.
We meet the participant, understand their requirements, and confirm supports.
A clear service agreement is provided outlining scope, scheduling, and terms.
Consistent, reliable complex supports start on schedule with regular communication.
Service Areas
Contact Prestige Care Solutions today.
Common Questions
NDIS complex support refers to specialised disability services for participants with higher-level needs, including physical disability, psychosocial conditions, acquired brain injury, and behavioural challenges. It involves trained staff experienced in medication management, behaviour support plan implementation, and high-intensity personal care.
Yes. Prestige Care Solutions is a registered NDIS provider delivering complex support services across all of Metropolitan Sydney, including South West Sydney, Parramatta, Blacktown, and the Hills District.
We support participants with physical disability, psychosocial conditions, autism spectrum, acquired brain injury, dual diagnosis, and participants with challenging behaviours requiring behaviour support plan implementation.
All support workers hold NDIS Worker Check, Working With Children Check, and National Police Check clearances. Staff supporting complex participants receive additional training in medication management, manual handling, behaviour support plan implementation, and incident reporting.
Contact us on 0426 429 123 or email info@prestigecaresolutions.com.au. We respond within 24 hours and can discuss the participant's specific needs to ensure we are the right fit before onboarding begins.